Non-Discrimination Notice

NueVida Oncology does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Free aids and services

We provide free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).

Language assistance

We provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (281) 555-0148.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (281) 555-0148.

If you need these services, contact our office at (281) 555-0148.

Grievances

If you believe that NueVida Oncology has failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator at (281) 555-0148 or by mail at 9305 Pinecroft Dr, Suite 305, The Woodlands, TX 77380. You can file a grievance in person, by mail, or by phone, and we can help you file it.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019 (TDD 1-800-537-7697).